1. Introduction
This Cookie Policy explains how Cremello Currency Management Limited (“Cremello”) uses cookies and similar technologies when you visit our website at https://crem6ei4nr.nimpr.uk/.
This policy should be read alongside our Privacy Policy, https://crem6ei4nr.nimpr.uk/privacy-policy/, which sets out how we collect and use your personal data more generally.
By continuing to use our website, you agree to our use of strictly necessary cookies. For all other categories of cookies, we will ask for your consent through our cookie consent tool.
2. What are cookies?
Cookies are small text files that are placed on your device (computer, tablet or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owner.
Cookies can be:
- session cookies - these are temporary cookies that expire when you close your browser. They are used to keep track of your activity during a single browsing session;
- persistent cookies - these remain on your device for a set period of time after you close your browser. They are used to remember your preferences or recognise you when you return to our website.
Cookies can also be:
- first-party cookies - these are set directly by us when you visit our website; or
- third-party cookies - these are set by third parties (such as analytics providers or advertising networks) whose content or services appear on our website.
3. What cookies do we use?
We use the following categories of cookies on our website:
| Category | What they do | Consent required? |
|---|---|---|
| Strictly Necessary | These cookies are essential for our website to function. They enable core features such as security, page navigation and access to secure areas. | No - always active |
| Performance | These cookies collect information about how visitors use our website, such as which pages are visited most often and whether any error messages are received. All information collected is aggregated and anonymous. We use this data to improve how our website works. | Yes |
| Functional | These cookies allow our website to remember choices you make (such as your language preference) and to provide enhanced, more personalised features. They cannot track your browsing activity on other websites. | Yes |
The specific cookies we use are set out in the table below:
| Cookie name | Provider | Purpose | Category | Duration |
|---|---|---|---|---|
| __cf_bm | .feefo.com | Set by Cloudflare to distinguish between human visitors and automated bots, enabling accurate reporting on website usage. | Strictly necessary | 30 minutes |
| ARRAffinitySameSite | .snazzymaps.com | Keeps map requests on the same server (Contact and Complaints pages). | Strictly necessary (third party) | Session |
| Wire / wires | cremellocurrency.co.uk (ProcessWire) | Keeps the website working securely during a visit. | Strictly necessary | Session |
| _ga | Google Analytics | Distinguishes unique visitors to help us understand how the site is used. | Performance | 2 years |
| _ga_[ID] | Google Analytics | Stores session state for the analytics above. | Performance | 2 years |
4. Third-party cookies
Some cookies on our website are set by third parties whose services we use. These third parties may use the information collected by their cookies for their own purposes, including to provide analytics services to us or to serve targeted advertising. We do not control what information third parties collect through their cookies or how they use it.
Third-party providers whose cookies may be present on our website include:
- Google Analytics - website analytics and performance measurement;
- Feefo - a customer reviews platform;
- Snazzy Maps - a mapping tool; or
- LinkedIn — social media and advertising.
You can find out more about how each of these providers uses your information by reading their own privacy and cookie policies. If you wish to opt out of being tracked by Google Analytics across all websites, you can do so at tools.google.com/dlpage/gaoptout.
5. Managing your cookie preferences
When you first visit our website, you will be presented with a cookie consent banner which allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking the “Cookie Settings” link at the bottom of any page on our website.
You can also control cookies through your browser settings. Most browsers allow you to:
- see what cookies have been set and delete them individually;
- block third-party cookies;
- block all cookies from being set;
- delete all cookies when you close your browser.
Please note that if you choose to block or delete cookies, some features of our website may not work correctly, and your experience may be affected. In particular, blocking strictly necessary cookies may prevent you from using parts of our website.
For guidance on how to manage cookies in your browser, please visit www.aboutcookies.org or www.allaboutcookies.org.
6. Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal or regulatory reasons. We will post any changes on this page and update the “last updated” date above. We encourage you to check this policy periodically.
7. Contact us
If you have any questions about our use of cookies or this policy, please contact us:
- By email: clientsupport@cremellocurrency.co.uk
- By post: Cremello Currency Management Limited, Fora, One Canada Square, London E14 5AA.
